The Grime Guyzz LLC ("Company", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how it is used, and what rights you have regarding your personal information when you visit thegrimeguyzz.com or use our exterior cleaning services, including pressure washing, solar panel cleaning, paver sealing, deck staining, window washing, and gutter cleaning.
By using our website or services, you consent to the practices described in this Privacy Policy.
We collect the following categories of personal information:
Contact Information: Name, email address, phone number (including mobile phone number), and service/property address provided through our website contact form or when you request an estimate by phone or text.
Service Information: Details about the services you request, your property, and quotes or appointments associated with your account.
Usage Data: IP address, browser type and version, pages visited, and the time and date of visits.
SMS and Mobile Data: When you opt in to receive SMS text messages from us, we collect your mobile phone number and a record of your consent. Mobile information, including your opt-in data, will not be shared with third parties or affiliates for marketing or promotional purposes.
To provide, schedule, and complete the exterior cleaning services you request. To send appointment confirmations, appointment reminders, and quote follow-ups. To respond to your inquiries and provide customer support. To send occasional promotional offers to customers and leads who have provided consent. To analyze website usage and improve our service. To comply with legal obligations and enforce our Terms of Service.
By submitting our website contact form and providing your mobile phone number, you give your express written consent to receive SMS text messages from The Grime Guyzz LLC at the number provided. SMS opt-in consent will never be shared with any third party for any purpose. Consent to receive marketing messages is not a condition of purchase.
Types of SMS messages you may receive: Appointment confirmations, appointment reminders, service quote follow-ups, and occasional seasonal promotions or offers.
Message frequency: Message frequency varies based on your interactions and service schedule.
Rates: Message and data rates may apply.
To opt out: Reply STOP to any SMS message at any time to unsubscribe. You will receive one final confirmation message and no further messages will be sent.
For help: Reply HELP to any SMS message, or contact us at (330) 771-9630 or Info@thegrimeguyzz.com.
Mobile Information Sharing Statement: No mobile information, including SMS opt-in data, will be shared with third parties or affiliates for marketing, promotional, or any other purpose. All mobile data is used solely to deliver the services and communications you have requested from The Grime Guyzz LLC.
Our website may use cookies and similar technologies to operate the site and understand how it is used.
Your cookie choices: You may disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.
We do not sell your personal information. We may share information with trusted service providers (such as scheduling, payment, or messaging platforms) solely to operate our business and deliver services you have requested. We may disclose information when required by law. As stated above, mobile/SMS opt-in information is never shared with third parties or affiliates for marketing or promotional purposes.
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Right to Access: Request a copy of the personal information we hold about you.
Right to Correction: Request that we correct inaccurate information.
Right to Deletion: Request that we delete your personal information, subject to legal obligations.
Right to Opt-Out of SMS: Unsubscribe from SMS communications at any time by replying STOP.
Right to Withdraw Consent: Withdraw consent for any data processing based on consent at any time.
Our services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it.
We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision. Continued use of our website or services after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or your personal information, contact us at:
The Grime Guyzz LLC
605 Berkshire Dr, Medina, OH 44256
Phone: (330) 771-9630
Email: Info@thegrimeguyzz.com
Website: thegrimeguyzz.com